Note: The job is a remote job and is open to candidates in USA. Outset Medical, Inc. is a pioneering medical device company focused on revolutionizing dialysis care. The Regional Lead, Clinical Excellence will oversee clinical excellence managers, ensuring high standards of patient care and collaborating with various teams to drive customer satisfaction and support strategic objectives.
Responsibilities
- Lead the clinical excellence managers for their region
- Collaborate with the capital sales team to expand partial footprints
- Ensure the clinical excellence team is executing routine and quality customer business reviews
- Expects and demonstrates professionalism in all customer interactions
- Provides in person and/or virtual support to both customers, partners, and Outset team members
- Engage and assist in business planning, clinical, operational, and financial action planning
- Partner with key Outset stakeholders to advance the organization to meet strategic priorities
- Participate in policies and procedure creation as needed to ensure high-quality patient care
- Uplevel skillset of the clinical excellence managers
- Drive the refresh strategy
- Lead the clinical excellence team through transitioning problem accounts
- Collaborate with the marketing, clinical, service, and commercial teams to ensure alignment with the company's strategic priorities
- Partner with Sales Effectiveness on the execution of training programs for the company's medical devices
- Manage relationships with key stakeholders, including healthcare providers, professional organizations, and regulatory agencies
- Ensure compliance with all relevant regulations and standards
- Provide leadership and guidance to the clinical excellence team, fostering a culture of collaboration and continuous improvement
Skills
- Bachelor's degree in nursing or a related field
- Registered Nurse (RN)
- 2+ years of nursing leadership experience in a healthcare or medical device setting
- Proficiency in compliance regulations and standards
- Strong communication and leadership skills
- Experience in developing a business plan and ROI
- Deep understanding of the health system accreditation process
- Strong process and quality improvement background
- Competent is translating data and analytics into action plans
- Ambition to leverage clinical expertise to advance the business objectives
- Display enthusiasm, ambition, and a strong work ethic
- Must show ability to excel in a high-energy, fast-paced environment
- Must be detail oriented with excellent analytical and problem-solving skills
- Must thrive in a collaborative, cross functional work environment
- Maintain a sense of urgency, work effectively under pressure, and be able to multi-task
- Must be goal-oriented and committed to driving initiatives to resolution
- Excellent interpersonal skills with the ability to persuade decision makers
- Strong work ethic as an individual and on a team
- Working knowledge of Word, Excel, and PowerPoint applications
- Must be willing to travel extensively (up to 75%)
- Doctorate of Nursing Practice (DNP)
- Experience in or collaboration with the medical device industry
- Masters of Science in Nursing (MSN) or Masters of Business Administration (MBA)
- Functional knowledge of dialysis or other relevant medical technologies
- Advanced certifications in nursing or related fields preferred
- Certified Nurse Executive (CNE)
- Certified Nurse Executive Advanced Board (NEA-BC)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Clinical Nurse Leader (CNL)
- Certified Medical-Surgical Registered Nurse (CMSRN)
- Critical Care Registered Nurse (CCRN)
Company Overview
Company H1B Sponsorship