Note: The job is a remote job and is open to candidates in USA. 24-MAG LLC is offering a specialized part-time consulting opportunity for healthcare revenue cycle professionals experienced in patient access operations. The role involves evaluating AI-assisted patient access workflows and providing structured feedback to enhance operational efficiency and quality in healthcare settings.
Responsibilities
- Review patient access workflows involving pre-registration, registration, scheduling, intake coordination, and point-of-service processes
- Evaluate AI-generated outputs related to patient access operations for accuracy, completeness, and workflow relevance
- Assess registration accuracy, demographic capture, insurance verification steps, and intake documentation quality
- Identify workflow inconsistencies, missing data, incorrect process assumptions, or front-end revenue cycle risks
- Review front-end revenue cycle workflows related to clean claim readiness, eligibility accuracy, point-of-service collections, and denial prevention
- Evaluate recommendations involving registration error reduction, pre-registration completion, insurance verification accuracy, and front-end denial reduction
- Assess whether patient access outputs align with commercial payer, government payer, CMS, HIPAA, and payer-specific requirements
- Support review of KPIs such as registration error rates, pre-registration completion rates, verification accuracy, front-end denial rates, and turnaround times
- Annotate AI-generated patient access outputs and provide structured feedback to support quality improvement
- Explain review decisions clearly, consistently, and with strong patient access operations judgment
- Review SOPs, training concepts, staff guidance, and workflow improvement recommendations where relevant
- Follow detailed task instructions, quality criteria, and project-specific review guidelines accurately
Skills
- 5+ years of experience in patient access, patient registration, front-end revenue cycle management, scheduling, intake operations, or related healthcare workflows
- At least 2 years of experience in a manager, director, supervisor, team lead, or operational oversight role
- Deep knowledge of pre-registration, registration accuracy, insurance verification, scheduling intake, and point-of-service collections
- Strong understanding of HIPAA, CMS guidance, commercial payer requirements, and government payer requirements at the point of service
- Proficiency with EHR and registration systems such as Epic, Cerner, Meditech, or similar platforms
- Exceptional written and verbal English communication skills
- High attention to detail and ability to identify inconsistencies in workflows, patient data, registration processes, and AI-generated outputs
- Strong organizational skills and ability to manage multiple review priorities independently in a remote environment
- Professional background in patient access, patient registration, scheduling, intake coordination, front-end revenue cycle, patient access management, healthcare operations, or hospital administration is highly relevant
- Experience in hospitals, health systems, large physician groups, ambulatory settings, patient access departments, or centralized scheduling environments may be especially valuable
- Practical experience with EHR systems, registration workflows, eligibility tools, payer requirements, denial prevention, and front-end revenue cycle quality review may support project fit
- Formal education in healthcare administration, business, health information management, revenue cycle operations, or a related field may be relevant depending on project scope
- NAHAM Certified Healthcare Access Manager, CHAM, Certified Healthcare Access Associate, CHAA, CRCR, or similar patient access or revenue cycle credential
- Experience with denial prevention strategies at the point of registration
- Background developing SOPs, training materials, registration quality programs, or patient access workflow documentation
- Familiarity with AI tools and comfort evaluating AI-generated healthcare operations content
- Experience presenting patient access performance data, front-end denial trends, or workflow improvement recommendations to leadership
- Background in health system, hospital, or large physician group patient access operations
Benefits
- Fully remote with flexible scheduling
- Weekly payments via Stripe or Wise
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