Note: The job is a remote job and is open to candidates in USA. The Fountain Group is a nationwide staffing firm that specializes in various domains including Life Sciences and IT. They are seeking a Remote Labeling Business Analyst to support the implementation of the Loftware Enterprise Cloud labeling solution, acting as a liaison between business stakeholders and technical teams to ensure successful delivery and compliance with regulatory requirements.
Responsibilities
- The Business Analyst will support the end-to-end implementation of the Loftware Enterprise Cloud labeling solution
- This role will act as the bridge between business stakeholders, IT, and the implementation team to ensure successful delivery of Print-on-Demand labeling (and SmartFlow artwork management capabilities) across multiple sites
- Lead discovery sessions with business SME and site stakeholders (Manufacturing, Quality, Regulatory, Supply Chain) as needed to gather/align business and functional requirements
- Document current-state ( as-is ) labeling processes across 8+ sites, including systems, workflows, and data dependencies
- Define/document future-state ( to-be ) processes aligned with Loftware capabilities, including Print-on-Demand and SmartFlow workflows
- Produce high-quality deliverables: BRDs, FRDs, process maps, user stories, and acceptance criteria
- Analyze existing label templates across legacy systems
- Work with business SME to define template rationalization and standardization approach
- Support mapping and recreation of templates within Loftware
- Ensure compliance with regulatory and quality requirements during migration
- Work with technical teams (vendor) to define integration requirements between Loftware and upstream systems (ERP, PLM, SQL databases)
- Document data flows, field mappings, and business rules governing label content
- Support validation of data integrity and traceability
- Gather and document requirements for artwork design, change control, and approval workflows
- Define user roles, permissions, and approval hierarchies within SmartFlow
- Align workflows with existing quality and regulatory processes
- Serve as primary liaison alongside business lead/SME between business users and technical teams
- Facilitate workshops, working sessions, and decision-making forums
- Manage requirement sign-offs and maintain traceability
- Develop and support execution of test strategies (UAT)
- Work with business SME and site stakeholders to create test scenarios and ensure coverage of business-critical workflows
- Coordinate defect tracking and resolution with implementation partners
- Support impact assessments and readiness activities across sites
- Assist with training material development and user adoption
- Provide go-live and hypercare support
Skills
- Loftware / NiceLabel (Enterprise Labeling Tools)
- Business Analysis (BRD, FRD, User Stories, Process Mapping)
- Template Migration / Standardization (Label Templates or Similar)
- System Integration Experience (ERP/SAP, PLM, Databases)
- Data Mapping, Data Flows & Business Rules Definition
- SmartFlow / Artwork Workflow / Approval Systems
- Regulated Domain Experience (Pharma / Biotech / Medical Devices / GxP)
- Multi-site / Large-scale Implementation Projects
- UAT & Testing Support (Test Scenarios, Execution, Defect Tracking)
- Stakeholder Management & Cross-functional Coordination
Benefits
- Health, vision, dental, life and disability insurance
Company Overview
The Fountain Group is a staffing firm that specializes in rendering contingent workforce solutions to various industries. It was founded in 2001, and is headquartered in Tampa, Florida, USA, with a workforce of 501-1000 employees. Its website is https://thefountaingroup.com/.