Note: The job is a remote job and is open to candidates in USA. C1 is the foremost provider of advanced communications and data technology for business. The Revenue Operations Business Partner plays a critical role in supporting the Sales organization by driving execution across the revenue lifecycle, ensuring data integrity, and providing actionable insights to improve productivity and decision-making.
Responsibilities
- Implements, reinforces, and optimizes standardized revenue and sales processes within the assigned segment or region
- Ensures consistent definitions and usage of pipeline stages, forecast categories, commit criteria, and CRM hygiene standards
- Conducts regular process and data inspections; partner with Sales leadership to address gaps, risks, or inconsistencies
- Supports onboarding and enablement of sellers, sales leaders, and support teams on Revenue Operations processes and expectations
- Facilitates the weekly forecasting cadence for the assigned segment or region, ensuring data integrity, structured deal inspection, and consistent methodology
- Monitors pipeline health indicators including coverage, aging, push risk, conversion trends, and deal velocity
- Prepares segment‑ or region‑specific forecast summaries, risk assessments, and insights for EVPs, RVPs, and leadership reviews
- Provide data‑driven recommendations to improve forecast accuracy, confidence, and predictability
- Maintains and distributes dashboards covering pipeline, bookings, forecast variance, productivity, and performance KPIs for the assigned segment or region
- Analyzes trends across bookings, pipeline creation, conversion rates, and seller productivity
- Supports QBRs, MBRs, and strategic performance deep dives with actionable insights
- Ensures all reporting aligns to enterprise definitions, metrics, and governance standards established by Revenue Operations
- Drives adoption and effective use of CRM workflows and revenue systems across the assigned segment or region
- Performs regular CRM audits to ensure data quality, completeness, and forecast readiness
- Identifies workflow gaps or inefficiencies; collaborate with Revenue Operations and Systems teams on enhancements
- Acts as the first escalation point for segment‑ or region‑level CRM, forecasting, and reporting issues
- Serves as the primary Revenue Operations partner to segment or regional EVPs, RVPs, and Sales Directors
- Provides insights and recommendations across segmentation, territory coverage, pipeline strategy, and productivity trends
- Supports sales planning, operational readiness, and business rhythm activities
- Balances enterprise consistency with segment or regional needs while maintaining adherence to Revenue Operations standards
- Partners with Finance, Services, Strategy, IT, Marketing, and other teams to resolve operational issues impacting revenue execution
- Supports alignment across compensation inputs, territory planning, quota coverage, and GTM readiness
- Surfaces systemic issues, risks, and opportunities to the Revenue Operations organization for continuous improvement
- Participates in cross‑functional initiatives focused on forecast integrity, margin awareness, data quality, and operational efficiency
Skills
- 5–7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function
- Strong analytical skills with the ability to interpret pipeline trends, forecast performance, and productivity metrics
- Proven experience supporting segment‑ or region‑based sales organizations
- Proficiency with CRM platforms (Salesforce preferred) and BI tools (Power BI, Qlik, or similar)
- Strong written and verbal communication skills with the ability to translate data into clear, actionable insights
- Ability to manage competing priorities with discipline, accuracy, and attention to detail
- Experience operating in multi‑segment or multi‑region sales environments
- Familiarity with standardized forecasting methodologies and sales execution frameworks
- Exposure to OEM‑driven, managed services, or professional services sales motions
Benefits
- 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
- Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
- RX Home Delivery
- HSA withEmployer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision (2 plans: 12-month and 24-month frames allowance)
- FSA Plans (Healthcare, Dependent Care and Limited Purpose)
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Term Disability
- Long Term Disability (2 plans: Employer-paid or optional Self-paid)
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance for team member, spouse and child
- Voluntary Accidental Death for team member and spouse
- Legal/ID Theft Plans
- TeleHealth
- Wellness via Omada Health (healthy living solution)
- Travel Assistance
- Business Travel Accident Coverage
- Medical for foreign travel coverage
- Employer-paid Pet Telehealth
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Volunteer Time Off
- 10 Holidays
- Summer Sizzle
- On Demand Pay (Daily Pay)
Company Overview