Note: The job is a remote job and is open to candidates in USA. First American is a leading title insurance company committed to a people-first culture. The SailPoint Senior Business Systems Analyst serves as a key liaison between business stakeholders and technical teams to support the design and implementation of SailPoint IdentityIQ solutions, ensuring effective access governance and compliance.
Responsibilities
- Engage with business and application owners to gather, document, and analyze SailPoint-related business requirements
- Translate business needs into detailed functional and technical specifications for SailPoint IdentityIQ configuration and workflows
- Coordinate and manage User Access Reviews (UARs) within SailPoint, including quarterly certification campaigns (8-week cycle)
- Collaborate with Compliance to align SailPoint certifications with regulatory and audit standards
- Analyze, document, and support enhancement requests, access policy changes, and role updates in SailPoint
- Partner with IAM Operations to triage and resolve production issues related to SailPoint modules, provisioning, and certification logic
- Contribute to the automation of manual processes to improve operational efficiency and reduce human error
- Coordinate with IAM Development, Compliance, and Operations teams to ensure timely delivery of certification cycles and issue resolution
- Communicate SailPoint processes, campaign updates, and remediation tasks to business users and application teams
Skills
- Strong working knowledge of SailPoint IdentityIQ modules, certification campaigns, and workflow management
- Experience with Identity Governance processes including Access Reviews, Role Management, and Provisioning
- Ability to document requirements, process flows, and functional specifications with high accuracy
- Familiarity with Active Directory, Azure AD, and application onboarding processes within IAM platforms
- Analytical mindset with the ability to troubleshoot and problem-solve technical and functional issues
- Strong collaboration and communication skills across cross-functional teams including Compliance, Audit, and IT Operations
- 4+ years of experience in Identity and Access Management, preferably with SailPoint IdentityIQ
- Bachelor's degree in Information Technology, Computer Science, or related field
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Company Overview
Company H1B Sponsorship