Note: The job is a remote job and is open to candidates in USA. American Fuji Seal is seeking a Sales Account Manager who is responsible for developing long-term relations with customers and overseeing a portfolio of accounts in specific territories. The role involves managing sales goals, developing new business, and maintaining existing customer relationships.
Responsibilities
- Manages assigned territory to meet stated Company sales goals and budgets
- Manages assigned territory by developing new accounts, managing existing business, achieving sales goals, and building long and profitable relationships with customers
- Researches and develops new business by identifying prospective customers, evaluating their needs, and presenting company capabilities
- Increases sales at existing customers by analyzing customer needs, and preparing appropriate solutions, recommendations, and presentations to fill those needs
- Maintains existing business by obtaining customer specifications, communicating customer requirements to appropriate personnel, and following through on all projects
- Carries out additional Company directives and sales strategies assigned from time to time
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Acts as a liaison between customers and the Company while supporting the Company’s image
- Continues to develop knowledge and skills of the industry and other companies’ products
- Communicates with management on customer activity, including such activities as daily call reports, weekly territory reports and itinerary, and territory analysis
- Supports the Accounts Receivable team to reduce and minimize the number of aged invoices in the Business Unit
- Supports the Customer Service team to reduce and minimize the amount of aged inventory in the Business Unit
- Performs other duties as assigned
Skills
- High school diploma required
- Ability to motivate, lead and mentor team members with self-confidence to drive organizational change
- Must be able to anticipate, diffuse and resolve disagreements, confrontations, tensions, and complaints in a practical and constructive manner to achieve results
- Exercises independent judgment and discretion in matters of significance in a face paced environment
- Possesses strong project management and organizational skills, including excellent written and verbal communication skills, to manage multiple priorities in a deadline-oriented environment
- Possesses excellent interpersonal skills which are needed to establish and maintain an influential relationship with other key decision makers in the Company
- Demonstrates strong listening skills, values and respects others' ideas and contributions
- Ability to focus on goals, metrics, and results. Takes ownership and accountability for self and department. Uses resources efficiently, effectively, and timely
- Must demonstrate an open and growth mindset, embracing change, stepping out of comfort zone, and applies creativity in generating ideas and solutions
- Ability to approach troubleshooting, project development and business performance analytically
- Regular reliable attendance and demonstrates strong work ethic
- Adheres and maintains customer and corporate confidentiality policies
- Ability to sit/stand for prolonged periods
- Ability to move and lift-up to 25 lbs
- Ability to reach and bend
- Ability to travel up to 50% (2 days per week minimum in front of customers)
- Bachelor's degree preferred with 5 years' previous sales experience preferably in the packaging industry
Company Overview