Note: The job is a remote job and is open to candidates in USA. Yelp is seeking a Sales Enablement Strategist to blend project ownership with advanced training facilitation. This role involves managing enablement projects, leading training sessions for veteran sales representatives, and overseeing the content lifecycle for training programs.
Responsibilities
- Own projects from start to finish: Scope, build, test, and launch enablement projects, utilizing the RASCI model to define roles, responsibilities, and decision-making authority across stakeholders
- Manage timelines and priorities: Outline steps required to complete projects, prioritize across competing initiatives, and utilize project roadmaps and task trackers to achieve timelines with limited guidance
- Capture and articulate requirements: Define requirements for tech pilots, new tooling, and solutions; communicate clearly to business partners and cross-functional teams
- Lead stakeholder collaboration: Maintain the process for collaboration with Enablement Leads, Sales Leadership (Managers/Directors), and cross-functional partners to ensure a healthy feedback loop
- Facilitate advanced and ongoing training: Lead continued education and advanced sales training sessions for veteran reps and leadership audiences, drawing on personal sales and/or management experience to bring credibility and authority to the room
- Make learning engaging and deliver with excellence: Make learning fun, engaging, and relevant while facilitating sales trainings. Leverage a variety of delivery methods including facilitation, social learning, gamification, demonstration, role-plays, and e-learning
- Facilitate to varying audiences: Lead both rep-level and leadership-level training sessions with confidence and adaptability, adjusting depth and tone to the audience
- Share training feedback and data trends: Share insights and training effectiveness findings in ongoing Enablement meetings with the goal of continually improving programming
- Ongoing programs & content creation: Own creation and maintenance of programming and learning journeys. Build new trainings as needed
- Learning technology administration: Manage ongoing implementation of processes and training materials via Yelp's learning management system (Exceed). Actively research new tech/tooling for Enablement
- Measure and report on training effectiveness: Manage survey results, track completion rates, and pull reports to compile data for the sales leadership team
- Make data-driven recommendations: Provide recommendations for ongoing maintenance and updates of programming you own. Partner with Training Directors & Enablement Leads to make improvements to programs
- Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections
Skills
- Demonstrated sales acumen that lends credibility when training experienced reps and leaders. Ability to reference past sales experience to enrich content and build trust with learners
- Strong project management skills: Proven ability to scope, plan, and execute projects end-to-end using frameworks like RASCI, with limited guidance
- Strong working knowledge of Yelp Ads
- Engaging presenter and confident public speaker virtually: Well-spoken, fast thinker, and confident managing a room of experienced sellers and leaders
- Strong technical skills to support remote facilitation (Google Meet), AI-educated with demonstrated usage, CRM (Salesforce) expertise, and eagerness to research and support new enablement tech/tooling
- High level of emotional intelligence: Able to receive, internalize, and implement feedback constructively
- 2+ years of instructor-led sales enablement, training, L&D, or project management experience
- Management experience to facilitate leadership trainings with authority and support leadership-related projects
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- You may also be offered an annual bonus
Company Overview