Note: The job is a remote job and is open to candidates in USA. Lightspeed DMS is a leading provider of cloud-based software for dealerships in various industries. They are seeking a Salesforce Administrator to design, build, and maintain custom solutions within their Salesforce organization, collaborating with multiple teams to enhance operational excellence and customer experience.
Responsibilities
- Design, develop, test, and deploy custom Apex classes, triggers, Lightning Web Components (LWC), and Aura components to meet evolving business needs
- Build and maintain scalable automation using Flow Builder, Process Builder, and Workflow Rules, with a preference for declarative solutions where appropriate
- Participate in Agile development cycles, contributing to sprint planning, code reviews, and release management
- Implement and maintain deployment pipelines using Salesforce DX, GitHub, and CI/CD frameworks such as Copado or Gearset
- Maintain a comprehensive test suite (minimum 80% Apex code coverage) and manage sandbox strategy for development, UAT, and staging environments
- Oversee daily operations of the Salesforce org, including user setup, profiles, permission sets, role hierarchy, and field-level security
- Maintain and enhance page layouts, custom objects, record types, validation rules, and sharing settings to support business function changes
- Conduct regular performance audits, security reviews, and data quality checks; enforce data governance and deduplication standards
- Stay current with Salesforce releases (3x per year), evaluate new features, and implement relevant updates with appropriate regression testing
- Maintain clear, up-to-date documentation of all configurations, customizations, integrations, and architectural decisions
- Own and extend Lightspeed’s Salesforce integration architecture, ensuring reliable data flow across connected systems including: NetSuite (ERP & financial data), Certinia (Professional Services Automation), NICE CXOne (Contact Center), DocuSign (Contract execution), Conga Composer (Document generation), Enablix (Sales enablement), Qualtrics (Customer feedback), FormAssembly (Data collection), Avonni (UI/UX components)
- Evaluate, install, and configure third-party AppExchange applications to extend Salesforce functionality in alignment with business priorities
- Build and maintain REST/SOAP API integrations with internal and external platforms
- Partner with Revenue Operations, Customer Success, Finance, and Product teams to gather requirements and deliver solutions that scale with the business
- Provide technical guidance and mentorship on Salesforce best practices across teams
- Support end-user training and adoption initiatives, creating documentation and enablement materials as needed
Skills
- Minimum 3 years of hands-on Salesforce development and administration experience in a fast-paced SaaS or technology company
- Experience with Salesforce CPQ or Revenue Cloud for subscription, quoting, and contract lifecycle management
- Active Salesforce certifications: Salesforce Administrator and Salesforce Platform Developer I
- Proficiency in Apex, SOQL, Visualforce, and Lightning Web Components (LWC), with strong understanding of governor limits and Salesforce architecture
- Experience with Salesforce DX and source-driven development workflows (version control with Git, scratch orgs, unlocked packages)
- Demonstrated ability to design and build REST/SOAP API integrations between Salesforce and third-party platforms
- Solid understanding of the Salesforce Security Model: profiles, permission sets, field-level security, sharing rules, and OWD
- Strong data modeling skills, including custom object design, lookup/master-detail relationships, and schema planning
- Experience with CI/CD tools for Salesforce deployments (e.g., Copado, Gearset, or GitHub Actions with SFDX)
- Excellent problem-solving, prioritization, and project management skills in a dynamic environment
- Strong communication and collaboration skills; comfortable working cross-functionally with both technical and non-technical stakeholders
- Additional certifications: Salesforce Platform Developer II, JavaScript Developer I, or Data Architect
- Familiarity with the dealer, automotive, powersports, marine, or equipment industries
- Experience in a B2B SaaS company with recurring revenue models
- Hands-on experience with one or more of our key integrated platforms: NetSuite, Certinia, NICE CXOne, DocuSign, Conga Composer
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience
Company Overview