Note: The job is a remote job and is open to candidates in USA. Nakupuna Companies is seeking a Salesforce Administrator IV. The Senior Salesforce Administrator is responsible for configuring, maintaining, and improving Salesforce platforms to support organizational efficiency and user adoption.
Responsibilities
- Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules
- Monitor Salesforce system performance, data integrity, and availability
- Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security
- Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows
- Maintain system documentation and create end-user training materials
- Conduct regular system upgrades, patches, and release readiness activities
- Manage Salesforce environments, including sandboxes and production orgs
- Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions
- Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work
- Monitor system logs, errors, and integrations to ensure operational continuity
- Partner with Salesforce developer teams to align the platform with enterprise security and compliance standards
- Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues
- Deliver onboarding and training for new users
- Support governance processes, data stewardship, and system change management
- Collaborate with business units to capture requirements and optimize CRM functionality
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field
- Salesforce Certified Advanced Administrator
- Security+ CE
- 5+ years of Salesforce administration experience
- Demonstrated expertise in user management, security, automation, and system optimization
- Experience supporting multiple Salesforce clouds and enterprise-scale deployments
- Strong knowledge of Salesforce integrations and AppExchange solutions
- Active Secret security clearance required
- Must be a U.S. citizen
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Company Overview
Nakupuna Companies provides management consulting services specializing in IT, facilities support, and environmental services. It was founded in 2003, and is headquartered in Honolulu, Hawaii, USA, with a workforce of 1001-5000 employees. Its website is https://www.nakupuna.com.