Note: The job is a remote job and is open to candidates in USA. RSM Puerto Rico is seeking a Senior Consultant to manage project issues and initiatives in government and tech-related environments. The role involves working with ERP platforms, developing SOPs, and leading training sessions for stakeholders.
Responsibilities
- Manage and follow up on project issues and initiatives in government and tech-related environments
- Work with ERP platforms (such as Oracle or SAP), and other enterprise tools
- Run queries and generate reports using SQL and similar database tools
- Develop and maintain Standard Operating Procedures (SOPs) and process documentation
- Train internal and external stakeholders through structured training sessions
- Lead high-level conversations with clients, users, and technical teams
- Apply emotional intelligence to manage diverse teams and stakeholder relationships
- Identify process improvements and support continuous development initiatives
Skills
- Bachelor's degree in business administration or related field
- Minimum 6 years of experience
- Strong people skills and the ability to communicate clearly and effectively
- Client-facing experience with the ability to manage expectations and build trust
- Proven ability to document processes and create SOPs
- Some technical knowledge or the ability to work comfortably in technical environments
- Experience training personnel
- High emotional intelligence and strong soft skills
Company Overview