Note: The job is a remote job and is open to candidates in USA. Cint is a pioneer in research technology (ResTech) seeking a Senior Consultant for their Demand Integrations Team. This role involves managing high-profile customer integrations, providing technical expertise, and ensuring customer satisfaction while optimizing API integrations and custom solutions.
Responsibilities
- Be the go-to person for internal stakeholders for all initial queries and/or escalations for customers in your portfolio
- Build relationships with other departments and key stakeholders internally
- Be a role model for creativity and a solution oriented mindset
- Manage internal changes and support your team and customers through it
- Have a clear understanding of your customers, their needs, cultural differences and challenges
- Have a clear understanding of your portfolio’s performance and opportunities
- Be able to review potential new customer’s API documentation and evaluate the complexity for our team to integrate with the customer’s solution
- Create documentation and guidance for our internal engineers for any new and existing Cint built integration
- Gain an in-depth understanding and knowledge of our internal engineering capabilities and solutions to assist our internal stakeholders with new opportunities
- Build and manage relationships with customers in your region to drive the health and growth of your customer’s integrations
- For your high profile customers, gain an understanding of your customer’s internal structures, key stakeholders and their business and needs
- Be able to provide technical guidance to customers during all phases of their integration life cycle
- Collaborate with other departments on process changes and the rollout of it
- Create team and/or company relevant internal documentation
- Be able to recommend improvements to APIs internally and to your customers
- Investigate and resolve customer issues in a timely and professional fashion
- Develop a full understanding the industries in which Cint and your customers operate in and be able to promote Cint’s value proposition
- Ability to understand different and unique customer business models and how an integration with Cint will benefit them
- Practice superior time management self-discipline to work independently
Skills
- Experience with designing customer specific solutions based on internal tech
- Working with API integrations
- Experience with onboarding customers to a tech solution and being aware of a customer life cycle beyond the onboarding process
- Technical experience relating to REST APIs, API implementation, platform-to-platform integrations
- Ability to focus on large amounts of data daily
- Enjoys solving problems and prefers analytical methods
- Strong communicator and flexible team player
- Ability to convey complicated ideas to non-technical stakeholders
- Tech-savvy. Key features expertise: postman/Bruno, git/github, Linux, basic API troubleshooting, basic code/engineering knowledge and how R&D teams operate
- Basic understanding of with Grafana, Kibana, opensearch
- Extremely thorough and detail-oriented in both communication and analysis
- Must be able to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously
- Confident in speaking and writing in English
- Bachelor's degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred)
- Experience with SQL, Postman/Bruno, Power BI, JIRA, or Salesforce is a plus
- Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)
- Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure
- Additional Language skills beyond English
Benefits
- Medical, Dental, and Vision insurance options to suit you and your family’s needs
- 401K with company matching
- PTO, unlimited sick days
- Remote Work
- Paid maternity and paternity leave
Company Overview
The technology backbone of the world’s most successful insights companies. It was founded in 1998, and is headquartered in Stockholm, Stockholms Lan, SWE, with a workforce of 1001-5000 employees. Its website is https://www.cint.com.Company H1B Sponsorship
Cint has a track record of offering H1B sponsorships, with 1 in 2026, 7 in 2025, 6 in 2024. Please note that this does not guarantee sponsorship for this specific role.