Note: The job is a remote job and is open to candidates in USA. NVA General Practice is seeking a Senior HRIS Analyst to support the configuration, maintenance, and improvement of their HR systems, particularly in applicant tracking and integrations with recruiting and CRM platforms. The role involves hands-on system work, analysis, testing, and collaboration with HR partners and stakeholders to enhance HR technology usage.
Responsibilities
- Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
- Support and validate integrations between HR/ATS systems and connected recruiting or CRM platforms, including monitoring data flow, troubleshooting failures, and assessing downstream impacts
- Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
- Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
- Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels
- Analyze HR and recruiting workflows and system usage to support issue resolution, process clarity, and system improvements
- Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
- Prepare findings, test results, risks, and recommended options to support decision-making
- Partner directly with HR team members and business stakeholders on questions and system needs
- Escalate complex, cross-system, or out-of-scope issues through established channels
- Operate effectively in an environment with frequent change, evolving priorities, and incomplete information
- Maintain working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes
- Support integration validation, file-based or API-driven troubleshooting, and vendor coordination
- Validate reporting outputs and downstream systems affected by configuration and integration changes
- Participate in cross-functional HR system support and harmonization initiatives
Skills
- 4+ years of experience supporting HR systems
- Strong Excel skills required
- Bachelor's degree in business, information systems, or a related field, or equivalent experience
- Experience in Dayforce preferred
- Experience supporting applicant tracking systems (ATS) and integrations with external CRM or recruiting platforms preferred
- Familiarity with recruiting workflows, job posting processes, and candidate lifecycle stages
- Exposure to integrations, APIs, flat files, or vendor-managed connections preferred
Benefits
- Bonus: AIP Target 8%
- FSLA Status: Exempt
Company Overview
At NVA General Practice, we’re on a mission to give every pet their best life. It was founded in 1996, and is headquartered in Agoura Hills, California, USA, with a workforce of 10001+ employees. Its website is https://www.nva.com/.