[Remote] Senior Licensing Product Operations Expert

Note: The job is a remote job and is open to candidates in USA. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. They are seeking a Senior Licensing Product Operations Expert to support business operations for HPE Networking products, focusing on software licensing and entitlement execution. The role involves collaborating with product managers and translating product requirements into operational workflows while identifying process improvements.

Responsibilities

• Own and lead complex operational domains supporting software licensing and entitlement execution for HPE Networking products
• Partner closely with Networking Product Line Managers across Juniper, Aruba, and Mist portfolios
• Translate product and licensing requirements into operational workflows and system requirements within licensing and supply chain platforms
• Serve as a subject-matter expert on software licensing behaviors, including subscriptions, entitlements, renewals, and product-specific nuances
• Act as an escalation point for complex or non-standard licensing issues, applying sound judgment to balance risk, customer impact, and scalability
• Collaborate with Product Management, Engineering, Sales Operations, Finance, IT, and Supply Chain teams to ensure end-to-end alignment
• Identify operational gaps and leverage AI and automation to scale operations, drive process improvements, and reduce manual effort
• Provide informal mentorship and contribute to documentation, standard operating procedures, and readiness efforts
• Set up, test, and deliver licensing and fulfillment solutions for new product introductions, incremental SKU requirements, and new or enhanced product capabilities

Skills

• Significant experience in business operations, licensing operations, or software-related operational environments
• Strong understanding of software licensing concepts such as subscriptions, entitlements, renewals, and co-terming
• Demonstrated ability to work effectively with Product Line Managers and translate product knowledge into operational execution; a background in Product Line Management is a plus
• Familiarity with HPE software licensing and supply chain systems and processes, including SAP-based order and fulfillment environments and Juniper Agile Licensing (JAL)
• Proven success as a senior individual contributor with independent ownership and accountability
• Strong analytical, problem-solving, and communication skills

Benefits

• Competitive compensation and benefits.
• Opportunities to work on complex, high-impact operational challenges.
• A collaborative environment that values expertise, ownership, and continuous improvement.
• Career growth through expanded scope and influence.
• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Company Overview

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