Note: The job is a remote job and is open to candidates in USA. Civics Learning Project is a nonprofit organization committed to civics education, equipping Oregon students with the knowledge and skills to participate in democracy. The Senior Manager of Data and Impact leads the organization's data, reporting, and impact measurement functions, ensuring the integrity and strategic use of data to support decision-making and demonstrate impact.
Responsibilities
- Maintain data governance standards, system integrations, data quality controls, operational procedures, and documentation
- Develop and maintain dashboards, reports, and analytics that support fundraising, education programs, strategic planning, and organizational decision-making
- Translate organizational needs into effective reporting and data solutions
- Train and support staff in the use of constituent systems, reporting tools, and data management practices
- Coordinate with vendors, consultants, and internal stakeholders to support technology improvements and system optimization
- Track key performance indicators (KPIs) and analyze program outcomes to measure organizational impact
- Compile, clean, organize, and analyze program and organizational data for staff, leadership, funders, and board reporting
- Develop and refine impact measurement frameworks and assessment tools
- Lead the development and presentation of semiannual and annual impact reports
- Conduct annual analysis of SB 513 data to benchmark outcomes and support external reporting requirements
- Support leadership in evaluating progress toward strategic plan goals and long-term organizational sustainability
- Serve as primary administrator of Virtuous, including gift processing oversight, volunteer management, and CRM optimization
- Support fundraising operations through constituent segmentation, donor analytics, workflow management, and campaign reporting
- Develop reports and dashboards that track fundraising performance, donor engagement, retention metrics (including LYBUNT and SYBUNT), and pipeline health
- Provide data analysis and reporting to support development campaigns, events, and donor stewardship efforts
- Maintain accurate gift and pledge records within the CRM
- Partner with the finance team to reconcile donor records, gifts, and deposits
- Provide regular reporting on fundraising pipeline performance and receivables
- Troubleshoot data and reporting issues related to fundraising transactions and financial reconciliation
Skills
- 5+ years of experience with reporting, analytics, systems administration, and data management
- 3+ years of experience managing CRM, fundraising, membership, or constituent data systems
- Advanced proficiency in Microsoft Excel and reporting tools
- Strong analytical, organizational, project management, and communication skills
- Ability to manage confidential information with accuracy, discretion, and attention to detail
- Excellent interpersonal skills with the ability to problem solve effectively and willingness to ask questions and seek assistance as needed
- Ability to work cross-culturally with empathy, sensitivity, and respect
- Commitment to the mission and values of the Civics Learning Project
- Experience working in non-profit or education sectors
- Experience developing and implementing impact measurement frameworks, program evaluation strategies, and outcomes-based reporting
- Experience developing KPI dashboards, reporting infrastructure, and data visualization tools
- Experience supporting donor pipeline management, prospect tracking, and fundraising analytics
- Experience leading process improvement initiatives and implementing data governance practices
Benefits
- Medical and dental insurance
- Long-term disability and life insurance
- A 403(b) retirement plan
- Hybrid schedule: Tuesday and Thursday in our downtown Portland office and other days as needed including some evening and weekend hours to support events
- Fully remote applicants living outside the PDX metro will be considered
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