Note: The job is a remote job and is open to candidates in USA. SERHANT. is the most followed real estate brand in the world, delivering proven results for buyers, sellers, and developers. The company is seeking a strategic and execution-oriented Product Manager to lead the evolution of internal and agent-facing technology platforms, focusing on operational efficiency and user experience.
Responsibilities
- Define and maintain product roadmaps aligned with business priorities, operational goals, and user needs
- Partner with leadership to identify opportunities that improve efficiency, scalability, adoption, and user experience across internal platforms
- Own the full product lifecycle from discovery and requirements gathering through launch, iteration, and optimization
- Balance short-term execution needs with long-term product strategy and platform scalability
- Establish and monitor product success metrics tied to adoption, operational impact, and workflow efficiency
- Conduct user interviews, workflow analysis, and stakeholder discovery sessions to identify pain points and product opportunities
- Translate operational challenges and business objectives into clear product
- Prioritize initiatives based on business impact, user value, technical feasibility, and organizational goals
- Develop detailed user stories, acceptance criteria, and functional specifications for engineering teams
- Validate product ideas through testing, experimentation, analytics, and user feedback before broader implementation
- Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners
- Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership
- Remove blockers, facilitate decision-making, and ensure teams remain focused on high-impact deliverables
- Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders
- Champion intuitive, user-centered product experiences that simplify workflows and improve advisor productivity
- Identify inefficiencies within operational processes and collaborate with teams to implement scalable solutions
- Monitor feature adoption, user behavior, and workflow performance to inform future product improvements
- Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual work
- Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows
- Assess emerging technologies and tools for their practical business applications and long-term scalability
- Support experimentation initiatives focused on improving productivity, service delivery, and user experience
- Use product analytics, experimentation, and user insights to inform prioritization and product decisions
- Define KPIs and reporting frameworks that measure feature effectiveness, adoption, and operational impact
- Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility
- Conduct analysis on user behavior, workflow trends, and feature performance to guide ongoing product strategy
Skills
- 5–8+ years of product management experience in technology, SaaS, operational platforms, or workflow-driven environments
- Proven experience owning products from concept through launch and iteration
- Strong understanding of Agile product development methodologies and cross-functional delivery processes
- Experience working closely with engineering teams on technical product implementation
- Experience with product analytics and reporting tools such as PostHog, Amplitude, Mixpanel, Metabase, or similar platforms
- Ability to synthesize business needs, operational workflows, and user feedback into scalable product solutions
- Strong prioritization and decision-making capabilities in fast-paced environments
- Excellent communication and stakeholder management skills
- Comfortable working with ambiguity and evolving business priorities
- Understanding of AI technologies, automation workflows, and modern software systems
- Experience in real estate, marketplace businesses, operational tooling, or service-based platforms
Company Overview