Note: The job is a remote job and is open to candidates in USA. Harbor Compliance is a leading technology platform for entity compliance, helping businesses manage licensing, tax registration, and legal entity requirements. They are seeking a highly analytical and systems-oriented Senior Revenue Accountant to support and optimize revenue operations processes, ensuring accuracy in billing, revenue, and accounts receivable.
Responsibilities
- Support and optimize the end-to-end quote-to-cash process across CRM, billing, ERP, and payment systems
- Monitor and reconcile billed revenue, recognized revenue, deferred revenue, accounts receivable, and cash collections
- Investigate and resolve discrepancies between operational systems and the general ledger
- Analyze subscription lifecycle events including renewals, cancellations, upgrades, downgrades, credits, and refunds
- Maintain reconciliation schedules and supporting documentation for month-end close and audit purposes
- Monitor accounts receivable aging, unapplied cash, customer credits, and collection trends
- Investigate customer account discrepancies and coordinate resolution with internal teams
- Reconcile system-generated revenue and billing data to ERP and financial reporting systems
- Support bad debt reserve analysis and write-off processes, while reviewing and monitoring unbilled revenue and contract asset balances
- Serve as a key accounting stakeholder in the implementation of a new ERP system and the redesign of quote-to-cash workflows
- Assist in designing scalable billing, revenue, AR, cash application, and reconciliation processes
- Participate in requirements gathering, user acceptance testing (UAT), data validation, process documentation, and go-live support
- Ensure consistency between CRM, billing, ERP, payment, and reporting systems while identifying process inefficiencies, control gaps, and automation opportunities
- Administer monthly and quarterly sales commission processes based on approved compensation plans
- Validate commission calculations against CRM, billing, and ERP data (including bookings, renewals, cancellations, credits, and collections)
- Investigate and resolve commission discrepancies in partnership with Revenue Operations and Payroll
- Prepare commission accruals, supporting reconciliations, and drive automation improvements related to commission administration
- Support close activities related to revenue operations and order-to-cash accounting, including journal entries, account reconciliations, and variance analyses
- Assist in developing and maintaining internal controls over quote-to-cash processes
- Develop operational reporting and KPIs related to billing accuracy, collections, and reconciliation exceptions
Skills
- Bachelor's degree in Accounting, Finance, or a related field
- 5+ years of experience in revenue accounting, order-to-cash accounting, subscription accounting, or related operational accounting functions
- Experience in a subscription-based or SaaS environment preferred
- Experience supporting ERP implementations or major systems/process transformations is strongly preferred
- Advanced Excel skills and strong data analysis capabilities, with experience working across ERP, CRM, billing, and payment systems
- Strong understanding of accounts receivable, billing operations, reconciliations, and revenue workflows
- Excellent communication and cross-functional collaboration skills
- Experience with NetSuite, Salesforce, Stripe, Zuora, Chargebee, or similar systems
- Experience with commission administration or sales compensation accounting
- SQL, Power BI, or data visualization experience is a plus
- CPA or CPA-track preferred but not required
Benefits
- Health benefits
- Flexible paid time off
- Parental leave
- Fertility and adoption assistance
- 401(k)
- Educational reimbursement
Company Overview