Note: The job is a remote job and is open to candidates in USA. Zendesk is seeking a Senior Security Analyst to join our growing fast-paced Security Technical Compliance team. The role involves leveraging technical expertise to shape security compliance, conducting technical reviews, and collaborating with diverse teams on various projects.
Responsibilities
- Conduct comprehensive technical reviews to identify potential flaws in our products (focus on HIPAA and FedRamp)
- Engage in reporting and data analysis tasks
- Participate in cross-functional projects and act as a trusted advisor, collaborating among others with Legal, Engineering, Product, and GRC teams
- Provide technical expertise in customer meetings and sales engagements
Skills
- Solid skills in app / UI testing as well as understanding of SaaS stacks which underpin app structures
- Familiarity with multi-tenant SaaS/PaaS Cloud environments (AWS preferred, Azure / GCP helpful)
- Workable understanding (or ability to rapidly learn) common compliance frameworks and/or privacy standards such as GDPR, ISO, SOC 2, HIPAA, FedRAMP, etc
- Solid understanding of Security fundamentals (RBAC, PLP, Auth mechanisms, CIA triad, risk and remediation strategies, etc.)
- Previous experience in a technical role
- The ability to facilitate business initiatives or cross-functional projects that align with security strategies
- Good interpersonal skills, including the ability to explain sophisticated concepts clearly to various audiences
- Any experience in automations and integrations is helpful
Benefits
- This position may also be eligible for bonus, benefits, or related incentives.
- Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
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