Note: The job is a remote job and is open to candidates in USA. Secur-Serv is a leading managed services provider of IT, print, and hardware services. The Senior Strategic Account Executive – OEM & Retail is responsible for driving revenue growth by acquiring new logos and expanding existing OEM relationships while executing go-to-market strategies and maintaining accountability for bookings and contract values.
Responsibilities
- Own and deliver Annual Contract Value (ACV) and bookings targets with direct accountability for multi-year contract value, renewals, and gross margin contribution
- Drive new logo acquisition, with emphasis on technology OEMs seeking white-labeled warranty, field service, and managed services solutions
- Expand existing OEM and enterprise relationships through structured cross-sell and up-sell of Secur-Serv’s lifecycle services portfolio
- Execute OEM-centric go-to-market strategies, including co-selling models, partner enablement, joint value propositions, and embedded service offerings
- Collaborate with internal brands, service delivery, operations, and finance to design services-led solutions that address uptime, cost, and asset-lifecycle challenges
- Act as the key point of contact for strategic OEM partners and marquee accounts
- Lead complex opportunities end-to-end, from qualification through close, including solution design, pricing, negotiation, and contract structuring
- Partner with Sales Leadership and Finance to develop opportunity cost models and deal economics for senior management review and approval
- Maintain disciplined use of CRM (HubSpot) to ensure accurate pipeline management, forecasting, and KPI reporting
- Serve as a senior individual contributor who sets the standard for deal strategy, account planning, and execution excellence
- Partner cross-functionally with Marketing, Operations, Finance, and Service Delivery to ensure alignment and successful customer outcomes
- Informally, share best practices and deal insights with peers, without direct management responsibility
- Engage C-suite executives and senior decision-makers with a consultative, outcomes-based selling approach
- Represent Secur-Serv at customer briefings, partner meetings, and relevant industry events
- Champion a customer-centric mindset, reinforcing Secur-Serv’s reputation for reliability, professionalism, and results
Skills
- Bachelor's degree or equivalent relevant experience
- Minimum of 5 years of experience selling services and/or technology solutions into retail automation, self-service, or adjacent markets
- Proven ability to sell complex, services-led solutions to multi-stakeholder buying groups
- Deep understanding of OEM, channel-led, and embedded services GTM models
- Demonstrated success selling through OEM or partner-based go-to-market models
- Strong commercial acumen, including pricing strategy, margin management, and contract negotiation
- Executive-level communication, presentation, and influence skills
- Data-driven, digital mindset with fluency in CRM, forecasting, and sales analytics
- High degree of personal integrity, accountability, and ownership
- Experience with hardware maintenance, managed services, and project-based service delivery
Benefits
- A copay medical plan option
- HSA medical plans with employer contributions to your HSA Account
- Dental
- Vision
- Company-paid life insurance
- Company-paid short- and long-term disability coverage
- Secur-Serv’s 401K savings plan with a generous company match
- You are vested on your first day of eligibility in the plan
- Participate in our wellness program to improve your health and earn a discount on your health insurance premiums
- Tuition Reimbursement Plan which covers up to $5,250
Company Overview