Note: The job is a remote job and is open to candidates in USA. Intellect Solutions LLC is seeking a Senior System Administrator to manage and support cloud-native infrastructure for FBI CJIS’s telecommunication systems. The role involves administering AWS-hosted services, performing system administration tasks, and ensuring high availability and security for mission-critical communication.
Responsibilities
- Administer and support cloud-native infrastructure powering FBI CJIS’s telecommunication systems, with a strong focus on AWS-hosted services, including AWS Connect, EC2, and S3
- Perform day-to-day system administration tasks within AWS GovCloud, including provisioning, configuring, monitoring, and patching Linux-based virtual machines
- Manage telephony workloads and services within AWS Connect, ensuring high availability, security, and performance for mission-critical communication
- Monitor cloud system performance using CloudWatch, CloudTrail, and Splunk, diagnosing and resolving infrastructure issues to maintain 24/7 uptime
- Implement and maintain system hardening, encryption, IAM roles, network policies (VPC, security groups), and multi-factor authentication to comply with FBI CJIS security standards
- Utilize Infrastructure as Code (IaC) tools such as AWS CloudFormation, Ansible, or Terraform to automate infrastructure provisioning and configuration
- Support secure data backup/recovery processes for cloud environments, aligning with federal continuity and audit requirements
- Contribute to CI/CD pipelines and DevSecOps practices in collaboration with cloud developers
- Participate in SAFe Agile ceremonies, including planning, stand-ups, retrospectives, and system demos
- Serve in an on-call rotation, ensuring rapid response to service-impacting incidents in telecommunication systems
Skills
- 7+ years of experience administering Linux systems, with at least 3 years of AWS cloud infrastructure experience, preferably within GovCloud or similar secure environments
- Deep understanding of AWS Connect operations, call flow configuration, contact lens integration, and AWS Lex/Lambda integration
- Experience implementing and managing AWS Identity and Access Management (IAM), CloudWatch, S3, EC2, and CloudFormation
- Familiarity with networking concepts in cloud environments including VPC, routing tables, security groups, and load balancing
- Hands-on experience automating cloud infrastructure using Ansible, Terraform, or CloudFormation
- Knowledge of cloud security best practices, including NIST 800-53 and FedRAMP-aligned controls
- Experience working in SAFe Agile environments using JIRA and Confluence
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