Note: The job is a remote job and is open to candidates in USA. HHS, LLC is a private, family-owned business dedicated to providing quality-driven customer service in the hospitality sector. The Senior Vice President, Resort Operations will oversee and support housekeeping operations at multiple resorts, motivating teams and driving success through effective management and adherence to company standards.
Responsibilities
- Protect and support HHS standards for quality at all of the facilities across multiple regions
- Direct and organize budgetary performance to maintain costs and maximize profits
- Negotiate and implement contract renewals and addendums with costings that are consistent with company guidelines
- Champion new programs and initiatives to drive adoption at the account level
- Manage job sites that have excessive worker’s compensation activity to create a safe work environment
- Execute and implement startup processes for new accounts
- Set clear expectations and performance goals, and drive compliance across multiple accounts
- Coach and mentor direct reports to drive success and create a pipeline of promotable leaders for future growth
- Foster positive relationships between HHS and partner facility administration
- Analyze data and make adjustments to meet facility, budget, and compliance goals
- Provide hands-on assistance as needed to support positive outcomes
Skills
- 5+ years of experience managing operations across multiple regions
- 5+ years of experience in the Resort Industry
- 5+ years of experience in a Hospitality Executive role
- Computer skills, including word processing, spreadsheets, email, and ordering platforms
- Ability to travel a minimum of 75% of the time
- Must be willing to relocate for promotion opportunities
- Proficiency in languages other than English, especially Spanish
- Familiarity with OSHA and other regulatory guidelines
Benefits
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Career development and ongoing training
Company Overview