Note: The job is a remote job and is open to candidates in USA. Dialpad is the AI-native business communications platform seeking a Sr. Client Account Executive, Enterprise to help existing clients execute upgrades and drive revenue growth. The role involves managing a portfolio of clients, creating quotes, and collaborating with internal teams to achieve sales targets.
Responsibilities
- Manage the full sales cycle for a dedicated portfolio of enterprise clients, collaborating closely with internal teams (Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing) and Dialpad Partners to drive customer base expansion
- Partner with fellow Enterprise CAEs to identify leads for upsell and cross-sell opportunities, develop compelling quotes, and maintain effective client communication
- Strategize account growth by crafting personalized account plans in alignment with monthly and quarterly sales objectives
- Foster strong relationships with customers to understand their strategic goals and anticipate expansion requirements
- Proactively generate leads and nurture a robust sales pipeline
- Consistently achieve or surpass quarterly revenue targets
Skills
- 7-10 years of sales experience in an ever-changing environment
- Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
- Ability to communicate, present, and influence key stakeholders and decision-makers
- Experience providing timely and accurate forecasts to sales leadership
- Excellent time management and organizational skills with the ability to track numerous details
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)
- Curiosity: Ability to get to know your customers' business, internal teams, and processes
- Closing mindset: Get ahead of closing deals by asking closing questions early and often
- Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from
- High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment
- Organization: The key to success is execution. Our preferred candidate has outstanding organizational skills
- Communication: Clear communication is critically important to this role
- 5 years of SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS
Benefits
- Competitive salary, comprehensive benefits, and real opportunities for growth
- Cutting-edge AI tools
- A robust training program that help you reach your full potential
- Inclusive office environment offering a vibrant environment to cultivate collaboration and connection
- Exceptional culture, repeatedly recognized as a Great Place to Work
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