Note: The job is a remote job and is open to candidates in USA. Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. The Senior Manager role drives the product strategy, roadmap, and execution for Aven Hospitality's Data, Reporting, Analytics, and AI/ML capabilities, partnering with various teams to enhance customer adoption and business value.
Responsibilities
- Define and drive the product roadmap for Data, Reporting, Analytics, and AI/ML capabilities
- Improve the usability of operational reporting to reduce failures, manual workarounds, support costs, and customer friction
- Drive self-service analytics by improving how customers access, analyze, personalize, visualize, and export data across the platform
- Establish clear separation between operational reporting, analytics, and insights—reducing over-reliance on reporting as a data extraction tool
- Define and validate priority analytics and AI/ML use cases to guide product, data, and platform investment decisions
- Develop and execute data and analytics monetization strategies, including premium reporting, benchmarking, diagnostics, recommendations, and AI/ML-driven insights
- Use analytics and AI/ML intentionally to increase adoption and usage of Aven products by helping customers optimize configuration, pricing, distribution, operations, and performance decisions
- Partner with Engineering, Innovation, UX, and Commercial teams to deliver scalable, differentiated, and monetizable analytics capabilities
- Evaluate and recommend data, analytics, reporting, business intelligence, and AI/ML technologies to ensure Aven's platform remains competitive, scalable, and aligned to customer needs
- Partner across teams to help shape the long-term direction for analytics, self-service reporting, business intelligence, data products, and AI/ML-powered insights, balancing customer demand, technical investment, and commercial opportunities
- Partner with Product Development and Architecture teams to influence data models, semantic layers, governance standards, platform modernization efforts, and future analytics capabilities
- Monitor industry trends and emerging technologies across data platforms, business intelligence, analytics, AI/ML, and Gen-AI/ML to identify opportunities for innovation and product differentiation
- Develop product requirements for AI/ML-assisted workflows, conversational analytics, anomaly detection, recommendations, forecasting, intelligent automation, and other insight-driven capabilities
- Define adoption, engagement, monetization, and customer outcome metrics and use those measures to prioritize future investments
- Partner with Engineering and Architecture teams to support modernization of Aven's analytics and data platform ecosystem, ensuring readiness for future AI/ML and advanced analytics use cases
- Collaborate with Security, Privacy, and Engineering teams to ensure analytics and AI/ML capabilities align with data governance, compliance, and responsible AI/ML principles
- Drive analytics and AI/ML capabilities that increase adoption, retention, and customer value across CRS, Booking Engine, Digital Marketing, Payments, Revenue Optimization, and future platform products
Skills
- 8–12 years of experience in Product Management, Analytics, Data Platforms, Business Intelligence, or AI/ML-enabled products
- Proven success building, modernizing, or scaling analytics, reporting, data platform, or business intelligence products in B2B SaaS environments
- Experience owning complex cross-functional initiatives involving Product, Engineering, Data, UX, and Commercial stakeholders
- Demonstrated success monetizing analytics, data-driven products, or premium insight offerings
- Strong understanding of data foundations, cloud data platforms, analytics architectures, semantic layers, and modern business intelligence ecosystems
- Experience with technologies such as Snowflake, Databricks, Looker, Tableau, Power BI, Sigma, Databuildtool, and Microsoft Fabric
- Proven ability to evaluate and influence analytics platform, BI tooling, and AI/ML investment decisions
- Experience defining and delivering AI/ML-assisted or data-driven product experiences, including conversational analytics, recommendations, forecasting, or predictive insights
- Strong product management fundamentals, including customer discovery, roadmap development, prioritization, business case development, and go-to-market execution
- Track record of improving usability, self-service adoption, customer engagement, and measurable business outcomes
- Ability to communicate effectively with technical teams, executive stakeholders, customers, and prospects
- Experience building or managing analytics, data platforms, business intelligence, or AI/ML-enabled products used by enterprise customers
Benefits
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 8 Hours of Volunteer Time Off (VTO)
- We offer a comprehensive medical, dental and Wellness Program
- 12 weeks paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Lots of fun and engaging employee development events
Company Overview
Company H1B Sponsorship