Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. As a Staff Analyst on Product Analytics, you will shape the customer experience through high-quality experimental design and hypothesis testing, working cross-functionally with product managers, growth leads, designers, and engineers.
Responsibilities
- Provide thought leadership and strategic partnership to your product stakeholders, influencing roadmap decisions with data-driven insights
- Own the experimentation strategy for your product team, including test design, success metrics, sample-size estimation, guardrails, and results interpretation
- Work cross-functionally to define tracking requirements and ensure data integrity; lead analytics instrumentation
- Design intuitive dashboards in Looker that democratize data and elevate data self-service capabilities
- Create and maintain KPI frameworks and measurement plans for new features and initiatives
- Champion data quality, documentation, and deliverable consistency, serving as a mentor to junior analysts
- Identify causal relationships using advanced statistical modeling, quasi-experimental methods, and predictive modeling
- Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
- Conduct deep-dive analyses to answer strategic business questions, quantify opportunities, and recommend clear actions
Skills
- 8+ years of experience in analytics, data science, or a related quantitative field
- Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field
- 5+ years of experience designing, executing, and analyzing A/B tests in a product environment
- Experience working with subscription-based business models and metrics
- Extensive experience working with data engineering teams and production data pipelines
- Experience in data modeling and statistics; strong knowledge of experimental design + statistical inference
- Expert SQL skills
- Advanced experience with data visualization and BI tools such as Looker or Tableau
- Experience programming in Python, SAS, or R
- Development and training of predictive models
- Ability to explain technical analyses to non-technical audiences, both peers and executives
- Experience to shaping and influencing product strategy; not just executing analyses
- A strong work ethic and proactive mindset; understanding a problem in detail and owning the resolution
- Strong organizational skills with the ability to manage long-term projects from end to end
- Experience with price testing and modeling price elasticity
- Experience with telehealth concepts
- Project management experience
- DBT, airflow, and Databricks experience
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Company Overview
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.hims.com.