Note: The job is a remote job and is open to candidates in USA. Baylor Genetics is seeking a Strategic Account Executive to serve as the primary relationship manager for assigned health systems. This role focuses on driving the implementation and adoption of genomic testing programs, particularly in NICU and PICU environments, while partnering with internal teams to strengthen long-term partnerships.
Responsibilities
- Serve as the primary point of contact for assigned NICU and PICU health-system relationships
- Drive adoption and growth of NICU WGS/WES and related genomic testing programs
- Partner with RAEs to map stakeholders and support enterprise-to-site pull-through
- Support onboarding, implementation, workflow integration, and educational initiatives
- Manage inbound escalations and coordinate resolution with internal teams
- Monitor ordering patterns, utilization trends, and provider feedback
- Identify and advance expansion opportunities within major health systems
- Support strategic initiatives and pilot programs
- Maintain accurate account documentation and action plans
Skills
- Bachelor's degree required
- 5+ years of experience in healthcare, diagnostics, or health-system account management
- Experience working with hospital systems and NICU/PICU environments including robust understanding of health system operations and governance
- Strong understanding of clinical adoption workflows and operational implementation
- Proven ability to manage complex relationships and work collaboratively in a fast-paced, cross-functional environment
- Excellent communication, organizational, and analytical skills
- Advanced degree preferred
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