Note: The job is a remote job and is open to candidates in USA. Computershare is a global leader in financial administration, and they are seeking a Senior Vice President, National Account Manager to join their team. This remote role involves managing client relationships, coordinating proxy projects, and collaborating with internal teams to ensure successful execution of client requirements.
Responsibilities
- Lead the successful management and execution of proxy projects, ensuring delivery within required timelines and projected costs
- Collaborate closely with Sales and Strategy teams to support the development of sales estimates, financial analysis, and proposals
- Participate in sales presentations and support new business development initiatives
- Partner with Sales to manage and strengthen client relationships, supporting business unit financial objectives and driving client retention for future proxy engagements
- Coordinate effectively with CCS, Operations, and Virtual Meeting teams to meet client expectations and proxy voting requirements
- Support initiatives focused on improving operational efficiencies and maintaining competitiveness within the proxy services industry
- Proactively escalate issues related to client satisfaction, variances to expected costs, or project risks to Senior Management and the Sales team as appropriate
Skills
- Excellent written and verbal communication skills, with the ability to engage effectively with clients and senior client leadership
- Strong analytical and troubleshooting skills to support complex proxy project execution and financial review
- Proficiency in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Teams
- Strong organizational skills with a high level of attention to detail, accuracy, and thoroughness
- Ability to understand the business and accurately represent services when responding to client inquiries
- Capability to manage multiple, complex proxy campaigns while maintaining compliance with timelines, cost expectations, and quality standards
- Ability to lead proxy campaign execution by instructing and coordinating cross-functional teams, despite not having direct people management responsibilities
- Willingness and ability to support the training and development of other team members as required
- Capacity to interact confidently with senior client leadership while also managing detailed project execution activities
- Proven ability to collaborate effectively across internal teams and shared services to achieve project and business objectives
- Direct contribution to the success of the business through seamless proxy execution, strong client relationship management, and close partnership with the Sales team
- Bachelor's degree required
- Eight to ten years of professional experience, preferably in a client-facing role within the securities industry
- Experience with proxy services is preferred but not required
Benefits
- Paid parental leave
- Flexible working and a caring and inclusive culture
- Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
- Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
- Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
Company Overview