Sales Representative -- Live Chat, Phone Sales ...

<b>Job Description</b>Job DescriptionDescription:<p><b>About Furniture For Life Massage Chairs</b></p><p>We represent The World's Best Massage Chairs , zero gravity recliners, ergonomic office seating, and more.</p><p>Our mission is to enrich lives through exceptional comfort and lasting quality, and every interaction with our team should reflect the same commitment to excellence.</p><p><br></p><p><b>Who We're Looking For</b></p><p>We are seeking a Sales Representative with exceptional people skills, a consultative approach, and a proven ability to follow through.</p><p>This is a hybrid position with uncapped earning potential, so if you understand that persistence, professionalism, and genuine care are key to success in high-value, relationship-based sales, your earning potential is limited only by your ability, diligence, and skills.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li><b>Engage & Guide Customers:</b> Respond promptly and warmly to inquiries via chat, phone, and email, providing a premium, human experience. Understand customer needs to recommend suitable Furniture For Life solutions with confidence and empathy.</li><li><b>Master Follow-Up:</b> Maintain detailed CRM notes, proactively engage leads, and reconnect with past customers for referrals and upgrades. Recognize that high-value purchases require patient, consistent, and professional follow-up.</li><li><b>Brand Representation & Expertise:</b> Work two days per week from a Colorado retail location and occasionally travel to trade shows to demonstrate products. Develop in-depth knowledge of our products to articulate their benefits and distinctions effectively.</li><li><b>Collaborate:</b> Partner with sales, marketing, customer service, and operations to ensure a seamless customer journey.</li></ul><p><b>Compensation & Benefits</b></p><ul><li>Draw Against Commission (Uncapped): Monthly Guarantee of $3,000; 10% Commission; Additional store referral bonuses</li><li>Paid travel for trade shows</li><li>Medical, dental, vision, 401(k) with employer match; short & long-term disability, EA, generous employee discount</li><li>Opportunities for professional growth within a premium, growing brand</li><li>Supportive, team-oriented environment with quality inbound leads.</li></ul>Requirements:<p><b>Qualifications</b></p><ul><li>Proven success in high-ticket or consultative sales (furniture, luxury goods, fitness/wellness preferred).</li><li>Exceptional, disciplined, and personable follow-up skills.</li><li>Outstanding written and verbal communication with a warm, confident, and professional tone.</li><li>Strong computer and CRM proficiency for efficient lead and follow-up management.</li><li>Self-motivated, goal-oriented, and organized.</li><li>Comfortable representing products in-person (occasional travel).</li><li>Genuine interest in wellness and helping people improve their quality of life.</li></ul><p><b>The Ideal Candidate</b></p><p>You are warm, engaging, and driven, earning customer trust instantly. You understand that luxury purchases demand patience, persistence, and care. You excel at turning inquiries into delighted, long-term customers through exceptional listening, personalized education, and consistent follow-up. If you can combine empathy with enthusiasm to close high-value sales while genuinely improving people's lives, we want you.</p><img src="https://www.jobg8.com/Tracking.aspx?RnQkftyflMp62Ce%2fd9zoFwa" width="0" height="0">