The Location: Taconic Biosciences is seeking a Client Relationship Manager to join our dedicated Sales team in this remote position. This position will cover a territory mainly focused on Boston, MA, with some reach into greater Massachusetts and surrounding areas. This position requires residence within the assigned territory.
Sponsorship for US citizenship is not available for this position.
The Pay Range: $95,000 - $115,000 annual base salary, plus a $55,000 commission at plan. Exact annual base salary may vary based on several factors. These factors include geographic location, experience, training, education, and local market conditions and could exceed the advertised salary range, however, please note that the upper end of the range is not guaranteed to be offered.
What we offer:
- Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!
- 20 days paid time off plus 6 additional holidays and 1 floating holiday
- Work life balance
- 401(k) plan with up to 4% employer match
- Tuition reimbursement
- Career advancement opportunities
- Commitment to training and providing you with the skills you need for success
- All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance
The Role:
Taconic's Client Relationship Manager manages complex accounts to achieve revenue targets. This account management role requires the ability to develop relationships with a variety of buying personas to both protect existing business and identify new opportunities among existing clients. An ability to develop and implement account plans; knowledge and understanding of business strategy and the ability to work collaboratively and influence others internally and externally is required. Success in this role will require a focus on uncovering customer needs and positioning appropriate solutions as well as funnel management and accurate forecasting.
Duties of the Client Relationship Manager include the following:
- Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP).
- Drive TEAM selling approach to support customer intimate solution development.
- Heavy focus on complex corporate account management and increasing share of wallet.
- Develop business understanding to ensure knowledge of product, customer, competitors.
- Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management.
- Bachelor’s degree from 4-year college or university.
- A degree with a Life Science focus preferred.
- Experience working in a lab or technical setting.
- Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets.
- Minimum 1-year relevant experience and/or training.
- Communication:
- Ability to write reports and correspondence.
- Ability to speak effectively to customers and/or employees of the organization at all levels.
- Ability to actively listen and understand information presented and different points of view.
- Leadership:
- Ability to influence internal teams in support of customer and revenue goals.
- Ability to set direction with territory/account plans.
- Must conduct business with a sense of urgency. Improper handling will have a moderate effect on operating results and sales revenue.
- Sales Skills:
- Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions.
- Ability to support execution of contract requirement for clients expected.
- Business Acumen
- Ability to demonstrate understanding of market, customers, and competition through business analytics.
- Ability to develop solutions and make recommendations to meet or exceed territory goals are required.
Frequent travel required, generally multiple trips each month and primary job responsibility includes travel.
Physical Demands:
Some physical exertion is required such as long periods of standing, recurring bending, and lifting, and/or lifting of items up to 25 pounds.
Allergen Disclosure:
Due to the nature of the work performed at Taconic, employees may be exposed to allergens in the workplace, even if their positions do not involve the direct handling of animals or animal bedding. While individuals with preexisting allergies and/or asthma may be particularly sensitive to these exposures, anyone can experience a reaction.
About Us:
With a history of over 65 years of excellence, Taconic Biosciences is a global team of the best problem solvers in the industry. We partner with our clients to develop winning research strategies that accelerate the discoveries for prevention and treatment of disease.
Taconic employees all over the world show up every day to deliver the best solutions for our clients while caring for ourselves, each other, and especially our animals. If you are a respectful, compassionate individual with a can-do attitude and a desire to do the right thing, we want you to join us!
Better Together at Taconic
Inclusion, Diversity, Awareness & Action. Taconic Biosciences is taking an active and intentional role in creating a company culture that encourages and appreciates the uniqueness in all people. Being you is what allows you to bring your best self to work. We are committed to ensuring that Taconic is a safe and fair workplace for everyone because it’s our differences that make us stronger. We are better together.
Taconic Biosciences is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.
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