Job Description:
• Support usability research for enterprise-grade and security-focused software products
• Contribute to competitive benchmarking efforts, usability studies, and research documentation
• Collaborate closely with researchers, designers, engineers, and product stakeholders
• Define research questions, design studies, analyze findings, and communicate insights
• Manage multiple research initiatives simultaneously while maintaining attention to detail
Requirements:
• Proven experience in User Experience (UX) Research
• Experience conducting usability studies, research planning, and execution
• Demonstrated understanding of competitive benchmarking and research metrics
• Experience working with enterprise software or technically complex products
• Ability to collaborate effectively with cross-disciplinary teams (product, design, engineering)
• Strong communication skills with the ability to articulate research insights clearly
• Strong organizational, planning, and project management skills
• Bachelor's degree with 4+ years of UX Research experience
• Master's degree with 3+ years of UX Research experience
• Doctorate with 1+ year of UX Research experience
• Relevant fields include Human-Computer Interaction, Human Factors, Computer Science, Information Science, UX Design, Behavioral or Social Sciences.
Benefits:
• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development
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