A part of global technology organization Tieto, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands.
We are looking to hire a Designer who will join a UX team supporting a leading US financial services client within the Wealth Management domain, contributing to the design and continuous improvement of mobile and web platforms. The role focuses on delivering user-centered, high-quality digital experiences in a highly regulated environment with a mature design system. You will collaborate closely with client-side product teams while also being part of a broader global design organization, working on strategic enhancements and applying UX/UI best practices, with strong emphasis on mobile experience and AI-supported design workflows.
NOTE: Please make sure to include a portfolio with your application
Key Responsibilities
Navigate analytical and intuitive design thinking to translate business needs and requirements into engaging customer-focused experiences
Create simple, user-centered experiences grounded in research, usability principles, and Human-Centered Design best practices
Manage and produce user flows, wireframes, prototypes, user interface specifications, final design assets, and experiences
Define and maintain scalable design patterns and contribute to design system consistency across products and services
Advocate for user needs while balancing business goals, technical feasibility, and project scope
Ensure that design team members understand the requirements presented by business analysts and product owners
Measure and analyze customer/feature usage and identify opportunities to innovate and improve customer experiences
Develop a deep working knowledge of Tieto services, customers and use cases
Required Experience & Qualifications
5+ years of experience as a UX/UI Designer in a digital product development environment
Strong understanding of Human-Centered Design principles, UX methodologies, and user research techniques
Proven experience creating information architecture, user journeys, personas, wireframes, prototypes, and interactive designs
Strong portfolio demonstrating analytical thinking, UX process, and native mobile solutions
Proficiency with design and collaboration tools including Figma, Adobe Creative Suite, Miro, FigJam, Whimsical, Mural, or similar
Ability to translate complex business and technical requirements into intuitive user experiences
Strong communication and presentation skills with the ability to explain and defend design decisions
Experience validating ideas and improving solutions through user feedback, analytics, and stakeholder insights
Familiarity with AI-powered tools and features including Figma AI, ChatGPT, Claude, Gemini, or similar technologies
Excellent organizational, documentation, and stakeholder management skills
Experience mentoring, guiding, or coordinating design team activities
Collaborative, proactive, and team-oriented mindset
Strong communication skills and fluent English
A Significant Advantage Would Be
Bachelor’s degree or equivalent combination of education and practical experience
Experience in Behavior Design and usability testing methodologies
Familiarity with platforms such as UserTesting.com or similar usability testing tools
Experience designing B2B, B2C, enterprise, web, and mobile applications
Experience working in Agile/Scrum environments
Knowledge of native iOS and Android design guidelines and best practices
Strong understanding of accessibility standards and WCAG 2.1 compliance
Experience working with international teams and global enterprise products
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
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