Job Purpose
The Vice President, Revenue Cycle Management will oversee the A/R team responsible for collecting outstanding insurance balances, appealing denied claims, and resolving A/R for our clients. The Vice President, Revenue Cycle Management will have a major impact on the ongoing partnership with clients by demonstrating finesse with client relationships, thorough knowledge of client needs and Revenue Cycle operational expertise.
Duties and Responsibilities
Provide assistance/resolution to external and internal client inquiries
Prepare reports or logs as required
Act as a technical expert in regards to financial class responsibility, to answer questions raised by clients and team members
Maintain a current working knowledge of all healthcare related issues and regulations
Report any detected trends in payments or denials, as well as procedural problems, to the client and make recommendations regarding the correction of these trends and/or problems
Learn and comply with organizational and departmental policies and procedures
Analyze and solve problems quickly and thoroughly
Establish realistic goals and priorities concurrent with organizational objectives
Provide support to the Business Development team during the sales process
Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
BS in Accounting or Finance, MBA and/or CPA highly desirable
10+ years in progressively responsible financial leadership roles, preferably in acute care setting or comparable Revenue Cycle company
Analytical and problem solving skills, the ability to understand complex reimbursement structures and the ability to apply contractual and governmental regulations to billing processes
Knowledge of governmental, legal and regulatory provisions related to collection activity
Knowledge of insurance company practices regarding reimbursement
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.