About the Company:
Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
The Virtual Sales Representative (VSR) is responsible for engaging Health Care Professionals (HCPs) virtually to promote the Celltrion Immunology product portfolio.
The key objective is to maximize the portfolio’s selling potential. VSR achieves this by developing and maintaining relationships with HCPs and critical Office Staff by educating them about priority products as well as market access opportunities.
The VSR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The VSR is expected to collaborate with Client field-based teams and Management.
Territory assignment: WEST Coast area
KEY ROLES AND RESPONSIBILITIES
• Drive sales targets and assist with vacancy management in the assigned region.
• Collaborate with Immunology Sales Specialists for effective customer engagement and office coverage.
• Develop and implement call plans targeting medical experts with the right messaging and frequency.
• Utilize resources and marketing materials to enhance sales calls and promotional efforts.
• Manage daily call activities to influence sales and maintain productivity metrics.
• Profile and manage HCPs to grow product volume and achieve quarterly sales quotas.
• Accurately document customer interactions in CRM systems and prepare reports for management.
• Comply with company policies and regulations, ensuring high ethical standards.
• Be prepared for extended travel to cover vacancies as needed.
• To the extent VSR responsibilities include making telephone calls to HCPs or any other prospective customer, such telephone calls are in no way made with the intent of completing any sales transaction related to any Celltrion product or service.
WORK EXPERIENCE
• 2+ years in a B2B environment or equivalent experience preferred.
• Experience in promotion of Immunology products.
• Experience across therapeutic groups, disease states, and new product launches.
QUALIFICATIONS
• Expertise in computer technology that is specific to virtual interactions.
• Expertise in communication and influencing skills.
• This is a virtual and remote position that will support key accounts in an assigned region and must be able to work hours required for territory management in targeted accounts time zones.
• This is a virtual and remote position that will support key accounts in an assigned region and must be able to work hours required for territory management in targeted accounts time zones.
EDUCATION
• Bachelor’s degree (preferably in Life Sciences, Pharmacy, or business-related field).
CORE COMPETENCIES
• Strong verbal, written, and interpersonal communication skills.
• Proven ability to build rapport, listen actively, and effectively convey complex information.
• Self-motivated, detail-oriented, and capable of working independently and as part of a team.
• Proficient in technology for virtual interactions.
• Excellent selling, closing, persuasion, and presentation skills.
• Must be able to successfully complete product training and meet all training expectations.
• Complete all the required business administration requirements in an ethical and timely manner.
• Demonstrated effective decision-making, problem solving skills, and strategic thinking with outstanding communication skills.
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-MDRD