Note: The job is a remote job and is open to candidates in USA. Centria Autism is focused on providing quality autism services, and they are seeking a Client Relations Director to grow their centers to full capacity. This role involves building referral networks, increasing local awareness, and collaborating with various departments to enhance the company brand.
Responsibilities
- Build a broad referral base to champion the centers’ growth
- Call and visit potential referring providers including, but not limited to: Pediatricians, Neurologists, Licensed Psychologists, Case Managers, Speech Therapists, Occupational Therapists, Hospital Systems, Schools/Daycares
- Increase local awareness of Centria and LSAA service offerings
- Research and attend events in the area (conferences, 5ks, information events, etc.)
- Join influencer groups to advertise the centers’ offerings
- Host Autism Activity Days, movie events, etc
- Talk to employer benefit managers to become a preferred provider
- Work interdepartmentally to build the company brand
- Work with marketing to create and disperse company promotional materials
- Work with payor relations to increase payor direct referrals
- Work with Clinical Directors to engage them in marketing efforts and understand selling points of their centers
- Ensure Centria Autism and LSAA locations are appropriately promoting the company brand
- Visit locations to evaluate aesthetics including but not limited to, cleanliness, organization, and general appeal
- Other duties as needed
Skills
- Bachelor's degree or equivalent experience
- 2+ years of sales and/or ABA experience
- Working knowledge of laptop/desktop PC
- Proficiency in Microsoft Suite (Word, Excel)
- Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively
- Proficiency in PC software, especially spreadsheet programs
- Strong communication skills, both written and verbal with internal and external stakeholders
- Ability to build rapport with referral sources
- Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks
- Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
- Excellent interpersonal and listening skills
- Experience analyzing and summarizing data clearly and concisely
- Demonstrated strong work ethic with attention to detail, accuracy, and quality
- Established track record of generating new business
Company Overview