Note: The job is a remote job and is open to candidates in USA. Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The Consultant Strategy & Relations Director will play a key role in strengthening relationships with the broker and consulting community while partnering with Sales and Client Success to support pipeline development and strategic renewals.
Responsibilities
- Build and maintain trusted relationships with influential consultants across assigned territories and firms
- Proactively expand networks by developing new relationships with senior consultants and industry leaders
- Serve as a primary relationship manager for consulting partners, including establishing partnership agreements with national consulting firms
- Partner with Sales Regional Vice Presidents (RVPs) on coordinated territory strategies that leverage consultant relationships
- Identify priority consultants connected to key prospects and facilitate introductions to drive opportunity development
- Support active opportunities by providing insights on consultant dynamics, positioning, and messaging that can improve win rate
- Articulate Included Health’s value proposition and differentiated capabilities with consultant and broker partners
- Educate the consultant community on Included Health’s products, solutions, and strategic vision, including exclusive previews prior to launching new products
- Facilitate meetings and engagements with consultants to deepen understanding of Included Health’s offerings, and ultimately strengthen market positioning
- Partner with Sales and Marketing to deliver targeted messaging and consultant awareness initiatives
- Partner with Client Success teams on strategic accounts where consultant relationships are critical to renewals or upsell opportunities
- Serve as a strategic advisor on consultant engagement strategies for priority clients
- Help proactively address consultant concerns and influence outcomes in complex renewals or audits
- Monitor consultant perspectives, industry trends, and emerging priorities across broker and consulting firms
- Share actionable insights with Sales, Client Success, and cross-functional partners to inform strategy and market positioning
- Capture and analyze feedback from consultants to inform messaging, product packaging, and future roadmap considerations
Skills
- 10+ years of client-facing experience in health and benefits
- Experience at a consulting or brokerage firm
- Experience and/or interest in consultative sales
- Experience in a high growth, fast changing environment
- Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience
- Strong interpersonal skills with the ability to work independently and within a team environment
- Ability to travel up to 2x per month
- Bachelors degree required
Benefits
- Bonus
- Equity
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Up to $25,000 Fertility and Family Building Benefit
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
Company Overview