Note: The job is a remote job and is open to candidates in USA. RoShay Services is a company that provides exceptional service and product knowledge to its clients. They are seeking a Customer Service Representative to assist clients with benefit enrollments and respond to customer inquiries.
Responsibilities
- Distribute benefit materials and determine eligibility
- Manage incoming customer service calls and dispatch responses
- Respond to client requests for coverage options, advocating for their best interests
- Create and explain personalized policies using the Needs Analysis system
- Collaborate with management to stay informed on new products, services, and policies
Skills
- Self-driven and enthusiastic individual
- Excellent communication and customer service skills
- Ability to learn and adapt to new information and systems
Benefits
- Full training provided
- Work from home
- Competitive pay with weekly bonuses
- Opportunities for career growth
- Full benefits after 3 months
- Supports a healthy work-life balance
Company Overview