Note: The job is a remote job and is open to candidates in USA. Pinnacle Technology is seeking an experienced Epic Cadence Analyst to support critical Referrals, Authorizations, and MyChart Scheduling initiatives within a complex healthcare environment. This role will serve as the primary analyst for referral management and patient self-scheduling workflows while collaborating closely with various Epic application teams.
Responsibilities
- Serve as the primary analyst for Epic Referrals and MyChart Scheduling initiatives
- Design, build, support, and optimize MyChart self-scheduling workflows
- Configure and maintain direct scheduling and open scheduling functionality
- Support referral and authorization workflows, including workqueues and referral templates
- Build and maintain complex referral rules and routing logic
- Collaborate with operational stakeholders to gather requirements and improve workflows
- Troubleshoot application issues and recommend process improvements
- Participate in system testing, upgrades, and optimization projects
- Work closely with Cadence, Ambulatory, MyChart, and other Epic application teams
- Ensure solutions align with organizational standards and Epic best practices
Skills
- Epic Referral & Authorization Certification (Required)
- Epic MyChart Certification (Required)
- Experience supporting MyChart self-scheduling workflows
- Experience with direct scheduling and open scheduling
- Experience supporting referral and authorization workflows
- Experience with workqueues, referral templates, and complex referral rule build
- Strong analytical and problem-solving skills
- Experience collaborating across multiple Epic applications and operational teams
- Epic Cadence Certification
- Experience supporting or building Epic Ambulatory Orders workflows
- Healthcare systems implementation or optimization experience
- Experience leading workflow design and process improvement initiatives
Benefits
- 100% Remote (U.S. Candidates Welcome)
- Schedule: Monday–Friday | 8:00 AM – 5:00 PM PST
- Fully Remote Opportunity
- High-Impact Epic Optimization Project
- Work with Cross-Functional Epic Teams
- Opportunity to Lead Referrals and MyChart Scheduling Initiatives
Company Overview
Pinnacle Technology provides staffing solutions, outsourcing, and systems integration services. It was founded in 2003, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://pinnacle-technology.com.