Note: The job is a remote job and is open to candidates in USA. WIN Home Inspection is seeking a Franchise Operations Specialist who enjoys variety and thrives in a collaborative environment. In this role, you will support franchise owners by coordinating solutions and collaborating across teams to ensure they have the tools they need to succeed.
Responsibilities
- Serve as a trusted point of contact for franchise owners, building strong relationships
- Champion and coordinate requests with internal marketing, training, and operations teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Deepen your knowledge of our systems and processes to provide more direct guidance over time
Skills
- 3+ years of experience collaborating with cross-functional teams (marketing, training, or operations)
- Friendly and empathetic with strong people and communication skills
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized, and persistent in getting things done
Benefits
- Health, dental, vision insurance + PTO + 401(k) match
- Career development and advancement opportunities
Company Overview