Note: The job is a remote job and is open to candidates in USA. Springs Window Fashions is North America’s premier window covering company, dedicated to creating the Best Experience for its customers. The Key Account Manager will drive revenue growth and manage relationships with national accounts, ensuring operational excellence and collaboration across teams to achieve profitable outcomes.
Responsibilities
- Own a defined, focused subset of national accounts (~$5–10M), with full accountability for revenue growth, margin performance, and account health
- Support execution of Budget Blinds program initiatives by managing day to day operational tasks and partnering closely with the Director of National Accounts, Budget Blinds Account Specialist, Field team, and Concierge team to ensure a seamless, high quality customer experience
- Identify, pursue, and execute growth opportunities that drive incremental revenue and profitable expansion
- Manage pricing strategy, program expansion, promotions, forecasting inputs, and issue resolution
- Execute growth initiatives and account strategies in partnership with National Account leadership
- Build and maintain strong relationships with corporate contacts to support program alignment and execution
- Manage a portfolio designed to enable deep engagement, opportunity identification, and consistent execution
- Provide dedicated account support for Budget Blinds and other priority brands, as assigned
- Reduce execution gaps and single thread risk through disciplined follow through and coverage
- Partner with Product, Marketing, Finance, Operations, Customer Service, and Field Sales to drive growth initiatives
- Lead execution of launches, promotions, pricing updates, assortment changes, and merchandising initiatives
- Partner with RSMs and Field Teams to support dealer level execution and adoption
- Support preparation of customer facing business reviews and performance updates
- Track revenue, margin, forecasts, KPIs, and execution progress
- Monitor performance vs. plan and prior year; proactively identify risks and opportunities
- Maintain accurate forecasts and contribute to account planning and portfolio reviews
- Build and maintain strong relationships with key corporate customer contacts and stakeholder networks
- Support contract expansion, program execution, and promotional alignment
- Gather and share competitive and marketplace intelligence
Skills
- Bachelor's degree required
- 2+ years of sales or account management experience
- Strong communication, presentation, and interpersonal skills
- Ability to work independently and collaboratively across cross-functional teams
- Ability to travel up to 40% required, including attending annual conventions and sales meetings
- Bachelor's degree required, business, marketing, or related field preferred
- 2+ years of sales or account management experience (B2B preferred)
- Experience working cross functionally in a matrixed organization
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with up to 5% company match of eligible contributions
- Life insurance
- Long-term disability insurance
- Short-term disability insurance
- Paid vacation time
- Paid holidays per year
- One paid volunteer day off per year
Company Overview