Note: The job is a remote job and is open to candidates in USA. IDeaS Revenue Solutions is a global powerhouse of innovation and excellence, focused on creating leading revenue management solutions. The Project Operations & Product Specialist role involves providing project management expertise and support across various commercial technology initiatives, ensuring effective delivery and coordination of projects related to Product & Pricing in Salesforce.
Responsibilities
- Act as a project management enablement resource across the entire CTI organization, supporting teams including:
- Enable CTI teams to effectively project manage their own initiatives and processes, providing structure, guidance, and practical support while allowing domain leads to retain accountability
- Provide hands on project management coaching and support, helping teams apply fit for purpose practices such as:
- Support medium to large, cross functional initiatives by:
- Promote consistent use of project management standards, templates, and delivery practices across CTI, keeping processes pragmatic and lightweight
- Support CTI teams in the effective use of modern project management tools, including Wrike, JIRA, or similar platforms, by:
- Act as a coordination and consistency point across CTI initiatives to reduce duplication and improve alignment
- Support project close out activities, including documentation, lessons learned, and recommendations to improve future delivery
- Provide delivery and coordination support for Product & Pricing related Salesforce work, under the direction of Product & Pricing leadership
- Support activities such as:
- Ensure Product & Pricing changes are:
- Partner with Finance and Commercial Technology to support accurate execution of:
Skills
- Bachelor's degree preferably in Business, Information Systems, Computer Science, or a related field
- Five or more years of relevant experience in project management, delivery enablement, business operations, or enterprise systems support, including experience supporting cross functional initiatives in a technology or commercial operations environment
- Demonstrated experience supporting the planning, coordination, and delivery of complex initiatives, including structuring work, tracking dependencies, managing risks, and supporting successful outcomes
- Proven ability to enable and coach teams on effective project management practices, standards, and ways of working, without direct authority over delivery teams
- Experience working effectively with multiple teams and stakeholders, including individual contributors, functional leads, technical teams, and senior business stakeholders
- Strong facilitation skills, including: Supporting meeting structure and agendas, Helping teams surface risks, issues, and decisions, Driving clarity and follow through without formal ownership
- Strong problem solving, organizational, written, verbal, and interpersonal communication skills, with the ability to simplify complex information
- Hands on experience with modern project management tools such as Wrike, JIRA, or similar platforms, including task tracking, workflows, and status visibility
- Ability to work independently while also operating effectively as part of a matrixed, cross functional team
- Familiarity with Salesforce based commercial environments (e.g., Product, Pricing, CPQ, Quote to Cash)
Benefits
- Ability to work independently while also operating effectively as part of a matrixed, cross functional team.
- Hands on experience with modern project management tools such as Wrike, JIRA, or similar platforms, including task tracking, workflows, and status visibility.
- Travel to Bloomington MN on occasion.
Company Overview