Note: The job is a remote job and is open to candidates in USA. Movement Resilience is a cash-pay sports medicine and rehab chiropractic practice looking for a Sales Development Representative to join their team. The role focuses on nurturing incoming leads, scheduling appointments, and assisting in maintaining the client database to secure qualified clients.
Responsibilities
- Follow up on leads that have come in for a Discovery Call or Discovery Visit using our lead follow-up process to qualify them, classify their interest, and route them to the right next step. Update their information in our CRM (GoHighLevel) and schedule appointments where appropriate
- Make 50+ outbound calls per day to follow up on marketing campaigns we've sent out to prospects and to call on leads waiting to schedule an appointment
- Call and confirm appointments to reduce no-shows
- Assist in rescheduling clients who request to reschedule, cancel, or who no-show for their Discovery Calls or Discovery Visits
- Update all records in the CRM with complete information, including conversation notes, email history, and lead status. We run multiple offers and campaigns at once, requiring knowledge of each and adherence to its process
- Use our database and online platforms to surface prospects and set Discovery Calls
- Grow in personal and professional development of sales strategy, technique, scripts, and client engagement
- Be a careful understudy of the clinical and marketing team and learn all service offerings, price points, and promotions so you can help move clients toward care
Skills
- At least one year's experience in a successful inside sales position, preferably setting appointments in a business-to-consumer environment
- Extreme attention to detail and being highly organized
- Excellent project and time management skills
- Ability to work independently and meet deadlines
- Excellent verbal and written communication skills
- Ability to use CRM systems (GoHighLevel experience a plus) and navigate digital software confidently
- Likes to work in a small company where your input, contributions, and ideas will directly impact the company's growth
- A quick, self-motivated learner who wants to work for a company that will invest in your education and training
- Enjoys having conversations with and helping active adults, athletes, and people who care about their long-term health
- Loves building relationships and delivering a truly memorable experience
- Wants a position that offers upward earning and career advancement
Benefits
- Competitive base pay
- Uncapped commissions
- $200 Medical Premium Stipend per month
- 2-weeks paid vacation
- Weekly scheduled professional development time and access to a worldwide business group with ongoing sales training
- Opportunity to grow with a practice that's actively expanding
Company Overview