[Remote] Senior HR Manager – Global Remote Operations

Note: The job is a remote job and is open to candidates in USA. TeamFicient is a dynamic company dedicated to providing tailored solutions for remote teams and client operations. They are seeking a proactive and strategic Senior HR Manager to lead their global HR operations, focusing on employee relations, compliance, and performance management across remote teams.

Responsibilities

• Lead day-to-day HR operations for a remote and globally distributed team
• Manage employee onboarding, orientation, documentation, and offboarding processes
• Maintain accurate employee records, organizational charts, HR files, contracts, and compliance documentation
• Support workforce planning, succession planning, and organizational structure updates
• Serve as a key point of contact for employee relations, workplace concerns, policy guidance, and HR compliance
• Advise managers and employees on HR policies, performance expectations, documentation, and employee development
• Coordinate with payroll, bookkeeping, finance, and benefits teams to ensure accurate HR and payroll-related processes
• Support Ecuador-related HR and payroll compliance where applicable, including coordination of statutory benefits, local employment documentation, and government-mandated requirements
• Lead performance review cycles, employee development initiatives, corrective action processes, and HR strategy implementation
• Review, improve, and standardize HR policies, procedures, templates, and workflows
• Ensure HR practices align with applicable labor, employment, payroll, tax, and data privacy requirements
• Provide HR insights and reporting to support leadership decisions
• Promote a positive, professional, compliant, and performance-driven remote work culture

Skills

• Minimum of 5 years of proven experience as an HR Manager, Senior HR Generalist, HR Business Partner, or HR leadership professional
• Experience supporting global, remote, or distributed teams
• Strong knowledge of HR operations, employee relations, performance management, compliance, and HR documentation
• Experience integrating HR processes with payroll, bookkeeping, finance, or benefits administration
• Strong understanding of labor, employment, payroll, and compliance practices
• Excellent leadership, communication, problem-solving, and organizational skills
• Ability to work independently in a remote environment while collaborating with international teams
• High attention to detail, confidentiality, and professionalism
• Bachelor's degree in Human Resources, Business Administration, Accounting, Psychology, Law, or a related field
• Familiarity with Ecuador labor practices, payroll coordination, IESS, SRI, employment documentation, and statutory benefits is highly preferred
• Prior experience hiring, managing, or supporting employees or contractors in Ecuador or LATAM
• Experience working with international clients or multicultural teams
• Knowledge of HRIS systems, payroll platforms, remote workforce tools, and HR reporting
• Experience developing HR policies, employee handbooks, performance systems, and compliance workflows
• Background in both strategic HR leadership and hands-on HR administration
• HR certifications such as SHRM, PHR, CIPD, or equivalent are a plus
• Bilingual English and Spanish communication skills are highly preferred

Benefits

• Competitive salary with potential increases based on performance
• Full-time position, 40 working hours per week
• Paid training and performance-based bonuses
• Applicable statutory or government-mandated benefits, based on location and engagement structure
• Long-term remote role with opportunities to influence company-wide HR strategy

Company Overview