Note: The job is a remote job and is open to candidates in USA. Nirvana is revolutionizing how benefit verification is handled in healthcare by leveraging machine learning and AI to provide transparency in coverage and costs. The Senior Platform Engineer will own and evolve the foundational platform for product engineering teams, ensuring reliability, observability, and an enhanced developer experience.
Responsibilities
- Platform reliability and observability. Define and improve SLOs, error budgets, and the observability practice. Make production legible to the engineers running it
- Test infrastructure as a platform service. Own the harnesses, environments, CI gates, and tooling teams use to ship safely — including evaluation and integration of emerging agentic test tooling
- Developer experience across infrastructure. Reduce friction on all things infra — environments, deployments, debugging, day-to-day tooling. Where our managed vendor handles implementation, you own the shape of the experience
- Infrastructure strategy and cost. Own platform spend across the stack. Partner with our managed infrastructure vendor as a force multiplier and drive ongoing platform migrations to completion
- Compliance posture on the infrastructure side. Maintain and evolve our SOC 2 and HIPAA controls as they apply to platform — logging, access, encryption, PHI handling patterns. Contributor, not program owner
- Platform on-call. First-response on platform and infrastructure issues, escalated from the product teams. Named escalation paths to the Director of Engineering and the part-time DevOps tech lead
Skills
- 6+ years of platform, SRE, infrastructure, or DevOps engineering experience, with 2+ at a senior level
- Deep AWS experience. Production EKS. Terraform as a daily tool. Multi-account architectures
- Real observability chops — you've built or seriously evolved an observability stack and have opinions beyond 'more dashboards.' Datadog preferred; Grafana stack or OpenTelemetry experience is a plus
- Strong CI/CD instincts. GitHub Actions preferred
- You think about test infrastructure as a first-class platform concern. Experience with test environment management, harness design, or modern AI-assisted testing tools is a strong signal
- Comfort reading Python and TypeScript/Next.js and contributing to the tooling around them
- You write opinions down. You disagree well. You'd rather be told the real situation than a polished one
- Experience in regulated environments (HIPAA, SOC 2, PCI) and instincts for PHI handling. Strong signal, not required
Benefits
- Medical, dental, vision, and 401(k)
- Hybrid, dog friendly NYC office (3 days a week)
- Unlimited PTO
- $500 per year Mental Health Wellness Benefit
- Equity compensation packages
- Stocked office kitchen
- Remote home office support
- Collaborative, open door culture
Company Overview